If you’re new to Contract Hire then it can be quite a confusing world. We’ve written this simple guide that will help you understand our process from initial enquiry through to taking delivery of your brand new car.
Firstly, make an enquiry for a custom quote on a car using our website, or you can call the Car Cloud Leasing Team where we will be able to discuss the car and organise your quotes.
We will then email a personalised quote with your name on. You'll also receive a text message letting you know that we've emailed you. If you'd like to change the details on the quote, or add any optional extras to the car, we'll be happy to amend your quote and answer any questions you may have.
When you're happy with the quote, you'll be able to apply for finance using our Online Application Form. This can be completed using your mobile phone, so there's no need to print or post anything.
Our finance provider will make a decision on your application.
We will create an Order Form with the full contract and vehicle details on. Please read this carefully and let us know if there are any errors. If everything is correct, you can digitally sign the form and return it to us via email to secure your order.
Your vehicle is now on order with the factory! At this point, we will keep you updated with the current status of your order.
When your vehicle gets closer to arriving in the UK, we will issue Finance Documents for you to sign and return to the dealership.
When the car has arrived at the dealership, and your Finance Documents have been approved, we will organise delivery to you.
On the day of delivery of your new car, the Finance Company will take the Initial Payment by Direct Debit.
Approximately 4 weeks later, your first monthly payment will be taken.
"Considerate, helpful, courteous and professional. Exemplary service. We are so grateful to receive a vehicle so quickly and efficiently."
C. Roe, Reading, Berks.